Refund & Cancellation Policy
Please review our refund and cancellation terms before purchasing any service.
At GaawDATA, we strive to provide high-quality AI, Data Annotation, Software Development, Training, and Consulting Services. This Refund & Cancellation Policy outlines the terms governing cancellations and refunds. By purchasing any service, course, consultation, or digital solution from GaawDATA, you agree to this Refund & Cancellation Policy.
1. Service Cancellation
Clients may request cancellation of a service before work has commenced. Once project execution, consultation, training, or service delivery has started, cancellation requests may not be accepted.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
- Duplicate payment made by mistake.
- Payment successfully completed but service could not be initiated due to technical reasons from our side.
- Refund approved by GaawDATA management after review.
3. Non-Refundable Services
The following are generally non-refundable:
- Completed consulting sessions.
- Delivered software development work.
- Data annotation services already performed.
- Digital products and downloadable resources.
- Training programs already accessed or attended.
- Custom AI or technology solutions delivered to the client.
4. Refund Processing Time
If a refund request is approved, the refund will be processed within 7 to 15 business days through the original payment method used during the transaction.
5. Project-Based Services
For custom projects, any advance payment made for completed milestones, resource allocation, development work, or project planning may not be refundable.
6. Training Programs
Training program fees are generally non-refundable once enrollment has been confirmed or course access has been provided.
7. Modification of Services
GaawDATA reserves the right to modify, reschedule, or discontinue any service, training, or consultation program. In such cases, suitable alternatives or refunds may be offered at our discretion.
8. Refund Request Procedure
To request a refund, please contact us with:
- Full Name
- Registered Email Address
- Transaction ID
- Date of Payment
- Reason for Refund Request
9. Contact Information
For refund or cancellation-related queries, please contact:
GaawDATA
Phone: +91 8855817680
Email: info.gaawdata@gmail.com
10. Policy Updates
GaawDATA reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice. Updated versions will be published on this page.